flppit

Trust & safety

The flppit guarantee

Built so both sides feel safe: deposits, verification, and humans when it matters.

Secure paymentsID verificationDamage & theft coverageDispute resolutionFAQ

Secure payments

Book with Ziina (payment link to WhatsApp) or cash on handover. A security deposit (10-30% of item value) protects against damage. Full card escrow launches with platform payments.

ID verification

Lenders and stores verify with Emirates ID (and phone OTP). The verified badge shows on profiles so you know who you're dealing with before you book.

Damage & theft coverage

Damage protection: Security deposit required (10-30% of item value). Full insurance coverage coming soon.

Damage protection: Security deposit required (10-30% of item value). Full insurance coverage coming soon.

Dispute resolution

Something go wrong? Open a dispute from your booking. We review photos, chat history, and timelines with a real human, usually within 48 hours.

  1. 1Raise dispute from booking
  2. 2Upload photos & notes
  3. 3Other party responds
  4. 4flppit reviews evidence
  5. 5Resolution proposed
  6. 6Funds released or refunded

Still have questions?

Our team reads every message, usually the same day.

Questions, answered

You can pay via Ziina (secure link on WhatsApp) or cash on handover. A security deposit protects both sides. Full platform escrow returns when card payments launch.